FAQs
What is Dockside’s exchange policy?
We’re confident you’ll be satisfied with your purchase. If something doesn’t work out, you have 15 days to make an exchange. Bring all unused product in its original packaging and your receipt back to place of purchase. Exceptions may apply. All exchanges must take place immediately; we can’t give out any store credit.
All exchanges subject to approval by Dockside Cannabis management. If you have any questions, please email info@docksidecannabis.com. We’re happy to help!
How does Dockside’s price-match guarantee work?
We will match the prices of any licensed marijuana retailer in King County! The items must be regularly priced (no sale or special pricing), items must be the same size and brand, the item’s price must be verifiable on Leafly, Weedmaps, or directly from the store’s menu and updated within the last week, and the item’s price must include both the WA State excise tax, and local sales tax.
What forms of ID do you accept?
Acceptable forms of Identification
Do you carry the same products at all stores?
Not entirely. While there is certainly a lot of crossover between the brands/products carried at all of our stores, the inventory is not exactly the same. Product availability is dependent on the unique wants and needs of the neighborhoods around each store. Please visit your preferred store’s online menu to shop for specific products.
Does your online menu reflect accurately what is currently in stock?
Our online menus are updated automatically several times a day, so they are always as up-to-date as possible. We may have some items that sell quickly due to popular demand, and items of which we only have a very low quantity do not appear on our online menu – so if you have your heart set on a specific item, please feel free to call the location you’d like to order from to confirm availability.
Can I place product on hold?
Absolutely – our staff will be happy to set something aside for you! We will hold items until the store closes that day, and will work on a case-by-case basis with longer product holds for medical patients. While you can call the store to set items aside, online pre-ordering is the best way to go – you can check out our menus here!
Can I get cannabis delivered from Dockside?
It is currently illegal for any licensed cannabis retailer to deliver & ship product, or to accept any form of payment for product off of the premises. We welcome you to pre-order online to skip the line at the store!
Where should I park when I visit Dockside?
Each of our locations has free parking available, including wheelchair-accessible parking spots.
Do you accept medical cannabis authorizations from other states?
We are always happy to serve patients from any location, but are legally unable to discount purchases for medical patients visiting us from other states.
I have more questions about medical cannabis. Where should I go?
Please visit our Medical FAQ page!
I’m looking for a great deal – what discounts are available?
Check out our Fresh Sheet (updated Thursdays!) for the latest specials, vendor meet & greet announcements, new product arrivals, and more every week. We also offer a generous rewards program, where you earn 1 point for every $1 you spend. Points unlock special offers and unique discounts. Sign up here or by asking a staff member at any store!
How can I apply to work at Dockside?
See current openings at Dockside Cannabis on indeed. We highly encourage applications through their website.
Alternatively, you can submit your credentials to be considered by emailing info@docksidecannabis.com, noting your desired position and location(s) in the subject line. Cover letters are recommended but not required, this provides an opportunity to tell us a little about yourself and why you feel you’re uniquely qualified to work at Dockside. We look forward to hearing from you!
I’m curious to learn more about what Dockside is all about. What’s your story?
Take a look at our About Us page to learn Dockside’s origin story. We can’t wait to share it with you.